Challenges: Organization was seeking leadership development for their senior team to help with their poor communication.
Action: Used D.I.AL.O.G. (organizational evaluation instrument) to bring additional alignment to organization, Executive Leadership development process for senior team, and administered Attribute Index personal assessment tool to each participant to help with team building and collaboration.
Result: Communication improved, discovered who their high performers were and who was struggling, and shifted job responsibilities based on those fact
Medical Supply Manufacturer
Challenges: High sales personnel turnover, low new business generation.
Action: Leadership development process for sales managers
Result: Unintended sales turnover was reduced by 86%, with raw savings of $600,000. Higher caliber sales representatives were hired resulting in a reduced learning curve as measured by new business, which improved by 43%
Medical Service Company
Challenges: Three-year-old service company was under constant price pressure.
Actions: Implemented Strategic Planning Process which redefined their business and positioned the company for profitable growth. Instituted Customer Value Measurement process, which defined strengths and identified areas of limitations so that they could be immediately
addressed. After three years with double-digit growth, used D.I.AL.O.G. organizational evaluation instrument to bring additional alignment to internal systems.
Result: Company recognized by national financial reporting network as “Most successful, non-internet IPO in 1998,” a 96% client retention rate, and lowest employee turnover within its industry.