1. Well thought out approaches working with people: staff, customers, partners.
  2. Developing and executing on strategic plans: set aside time to plan weekly and track progress.
  3. Having systems in place to enable high performance: reward systems tied to strategic objectives, well defined repeatable processes.

Are you relying on heroic efforts of the best and brightest or do you systematically create a well-oiled business machine that can work to gpost your business regardless of who is sick, on vacation, or leaves?

What strategies do you have in place?